First Utility

First Utility

First Utility was founded in 2008 as a smart metering energy provider. It is the largest and fastest growing independent energy company in the UK, having set up originally as a ‘smarter, cheaper and more transparent’ challenger to the Big Six energy suppliers.

First Utility passed the 1m customer mark in 2014 and successfully campaigned in the same year to have energy switching times in the industry reduced to 2.5 weeks. By May 2016 the company had created 1,500 Living Wage jobs and in June it had achieved £500m of savings on energy bills for its customers.

First Utility is committed to giving customers greater awareness of their energy consumption. A money-saving tool helps customers to see exactly how much they are spending on their energy and offer a range of energy saving tips.

First Utility are committed to rolling out Smart Meters to all their customers by 2020. The smart meters take your meter readings automatically and the readings are sent directly to First Utility in order to produce your bills. The Smart Meter gives customers greater visibility and control of their energy consumption and spend.

Customer support for First Utility customers is answered in specialist UK service centres which are open until 8pm every week night. First Utility are the first supplier recommended for service by Good Housekeeping

First Utility’s fuel mix for the period April 2014 to March 2015 was: 38.7% Coal, 36.2% Natural Gas, 14.2% Nuclear, 4.6% Renewables, 6.3% Other.

Benefits of getting your energy from First Utility:

• Largest independent energy supplier
• Use of smart meter and other cutting edge technology to help customers manage their energy.
• UK-based customer service recommended by Good Housekeeping
• Competitive tariffs that have saved customers over £500m
• Living Wage employer

Saving money on your home energy bill is easy! It takes just seconds to enter your home postcode in to the calculator to start the process. We’ll then ask you a few questions about your home energy usage so we can show you all the gas and electricity deals available for your home. You can then choose from the list of supplier tariffs and choose to switch online or over the phone. It’s that easy!

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